Privacy
policy.
Fast Limousine & Cab Sdn. Bhd. ("we", "our", "us") is committed to protecting your personal data. This policy explains how we collect, use, disclose and safeguard it in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1Collection of personal data
We may collect personal data when you engage with our services, including but not limited to:
- Name and contact details (email address, phone number)
- Identification details, where required for official or security purposes
- Booking and travel details (pickup location, destination, flight details)
- Corporate or government affiliation, where applicable
- Payment and billing information
- Any other information you provide voluntarily
2Purpose of collection
Your personal data is collected and used to:
- Process and manage chauffeur service bookings
- Provide airport transfer, corporate, government and private transportation services
- Communicate booking confirmations, updates and service notifications
- Meet legal, regulatory and security requirements
- Improve service quality, operational efficiency and customer experience
- Send marketing and promotional communications, where consent is given
3Disclosure of personal data
Fast Limousine & Cab does not sell or trade personal data. Your data may be disclosed only when necessary to:
- Our chauffeurs and operational staff, for service fulfilment
- Authorised service providers or partners, strictly for operational purposes
- Government authorities or regulators, when required by law
- Insurance providers, for claims or compliance matters
All disclosures are made on a need-to-know basis and subject to confidentiality obligations.
4Data security
We take reasonable and appropriate measures to protect personal data from loss, misuse, unauthorised access or disclosure, including:
- Restricted access to personal data
- Secure storage of physical and electronic records
- Confidentiality obligations for staff and chauffeurs
Card payments made on this site are processed by Stripe. We never receive or store your full card number.
5Data retention
Personal data is retained only for as long as necessary to fulfil the purposes in this policy or to comply with legal and regulatory requirements. Once no longer required, data is securely deleted or anonymised.
6Access, correction and withdrawal of consent
You have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent for marketing communications at any time
Requests can be made using the contact details below.
7Confidentiality for VIP, corporate and government clients
We place strict emphasis on confidentiality and discretion, particularly for corporate executives, government officials, politicians and international delegates. All chauffeurs are trained to uphold privacy, confidentiality and professional conduct at all times.
8Changes to this policy
We may amend this policy from time to time. Updates are published on this website or communicated where appropriate.
9Contact
For questions, concerns or requests regarding this policy or your personal data:
Hicom Glenmarie Industrial Park
40150 Shah Alam, Selangor